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Discussion topic: iphone

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This message was authored by: millie43

Message posted on ‎15 Jun 2026 01:18 PM

iphone

i had ordered the 17 on the 6th june said it was next day delivery. With dpd they haven't delivered it still and apparently there's a delay but it's at the depot

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Message posted on ‎15 Jun 2026 01:21 PM

Re: iphone

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@millie43 

Has it actually been sent to DPD so what shows on your account here:

 

https://www.sky.com/ordertracking

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Message posted on ‎15 Jun 2026 01:23 PM

Re: iphone

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@millie43   Your post has been moved from the email board as you're not emailing Sky by posting there.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: millie43

Message posted on ‎15 Jun 2026 01:25 PM

Re: iphone

what do i do now ?

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Message posted on ‎15 Jun 2026 01:38 PM

Re: iphone

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@millie43 

What does it show on the link I posted above ?

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Message posted on ‎15 Jun 2026 01:39 PM

Re: iphone

a samsung tv

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Message posted on ‎15 Jun 2026 01:44 PM

Re: iphone

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@millie43 wrote:

a samsung tv

Sorry I don't understand.

 

You said you ordered an iPhone 17 so what shows here:

 

https://www.sky.com/ordertracking

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Message posted on ‎15 Jun 2026 01:46 PM

Re: iphone

it says in progress but i've had the tracking amd dpd are holding it and not delivering it

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Message posted on ‎15 Jun 2026 01:49 PM

Re: iphone

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@millie43 

Have you spoken to Sky about this as that will get the next step if they have had it for a while.

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Message posted on ‎15 Jun 2026 01:49 PM

Re: iphone

i've emailed them 

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Message posted on ‎15 Jun 2026 01:51 PM

Re: iphone

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Not sure who you have emailed because if it is Sky then you might be waiting quite a while for a reply as they don't use email as a way they can be contacted by so calling is the best option here.

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Message posted on ‎15 Jun 2026 01:52 PM

Re: iphone

i've messaged the help team via facebook aswell

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