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Discussion topic: iphone 17 not making or receiving calls

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Message posted on ‎21 Oct 2025 08:41 PM

iphone 17 not making or receiving calls

my iphone 17 has been working but suddenly wont make or accept calls and texts.  I have tried following youtube videos and advice here from virtual assistant but with no luck.  Can anyone help?

 

 

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Avatar for 63johnw
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Message posted on ‎22 Oct 2025 06:53 AM

Re: iphone 17 not making or receiving calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @BrooklandsBear  do you have an esim installed ? Other customers have found deleting the esim and reinstalling it has helped with this sort of issue. 

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Message posted on ‎24 Oct 2025 08:37 AM

Re: iphone 17 not making or receiving calls

Thank you. 🥳

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This message was authored by: 63johnw

Message posted on ‎24 Oct 2025 08:53 AM

Re: iphone 17 not making or receiving calls

Posted by a Superuser, not a Sky employee. Find out more

Did that work @BrooklandsBear  ?

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