Discussion topic: invoice wrong
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Message posted on 01 Oct 2026 05:41 PM
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invoice wrong
Hi. I have been charged this month for a sim when I cancelled it and moved to a different network. Surely this should be deducted as I'm not using Skys mobile network anymore? Please let me know. Kind regards, Sam Hackett.
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Message posted on 01 Oct 2026 05:51 PM
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Re: invoice wrong
@SamH8 wrote:Hi. I have been charged this month for a sim when I cancelled it and moved to a different network. Surely this should be deducted as I'm not using Skys mobile network anymore? Please let me know. Kind regards, Sam Hackett.
Depends on the timing as you have to give notice to cancel. The next bill could have been generated within this period.
The next bill will generate a credit if so.
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