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Discussion topic: iPhone

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This message was authored by: Wellington3

iPhone

I want to exchange my new iPhone 18 Pro Max 256GB for another one with 500GB, please. Thank you.

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This message was authored by: caesarome

Re: iPhone

Posted by a Superuser, not a Sky employee. Find out more

@Wellington3 

You are free to return the device within 31 days of receiving it so to do this you would need to call Sky tomorrow on this and when you do that you can ask then to place the order for the other one if you want and this will see you being credit checked again.

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This message was authored by: Wellington31

Re: iPhone

They haven't delivered the new one yet; I want to make an exchange before they do.

This message was authored by: caesarome

Re: iPhone

Posted by a Superuser, not a Sky employee. Find out more

In that case you still need to call Sky so your open order can be cancelled if it hasn't been dispatched yet.

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