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Message posted on 11 Jul 2026 11:01 AM
My phone won't connect to a sim, it won't let me do anything it says cellular issues detected and nothing will help. It won't let my phone update either even through a laptop and it won't let me buy a new phone either.
Message posted on 11 Jul 2026 11:06 AM
Hi @Ellie218 any issues showing ?
https://www.sky.com/help/articles/service-status-sky-mobile
Csn you try your sim in another phone ?
Message posted on 11 Jul 2026 11:07 AM
No issues showing, I don't have another phone to test unfortunately
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