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Discussion topic: iPhone problems

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Avatar for CharlotteB22
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This message was authored by: CharlotteB22

Message posted on ‎26 Aug 2025 04:02 PM

iPhone problems

My iPhone is only 2 months old and it keeps freezing / turning off randomly / touch screen stops randomly working! And it over heats sooo much and so often 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎26 Aug 2025 04:04 PM

Re: iPhone problems

Posted by a Superuser, not a Sky employee. Find out more

See here for the process: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 

You'll have to return it...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎26 Aug 2025 04:09 PM

Re: iPhone problems

Posted by a Superuser, not a Sky employee. Find out more

Hi @CharlotteB22  if you have an Apple Store near you it may be worth taking it there and get them to run a diagnostic check ?

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