Discussion topic: iPhone not working

This message was authored by: Mauds1 · ‎03 Jul 2022

I have just received my new iPhone from you and tried to set up phone was carrying out the iCloud backup and screen has gone blank and will not come back on I have tried resetting etc and not working

This message was authored by: 63johnw · ‎03 Jul 2022

Hi @Mauds1 is the battery charged ?

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Mauds1 · ‎03 Jul 2022

The phone is on charge and has been since I switched it on because it arrived low battery

This message was authored by: 63johnw · ‎03 Jul 2022

I would leave it for a while, then do a long press of the power button to see if it comes to life.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: iPhone not working

iPhone not working

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