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Discussion topic: iPhone not delivered

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This message was authored by: Jeff59

iPhone not delivered

I ordered my IPhone on the 3/1/25 and still have not received it. It was supposed to be next day delivery by the couriers 

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This message was authored by: Daniel0210

Re: iPhone not delivered

Posted by a Superuser, not a Sky employee. Find out more

@Jeff59 
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales. 


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This message was authored by: Jeff59

Re: iPhone not delivered

No DPD have not scanned the package since received by them on 4/1/25. Have to raise a issue with sky mobile. They will investigate and in the mean time I won't have the phone until after there deliberation. 

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