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Discussion topic: iPhone having malfunction

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This message was authored by Britney4 This message was authored by: Britney4

iPhone having malfunction

I was suggested to maybe come on here for answers but my iPhone  apps won't launch at all and the swipe to shut down/power off the phone doesn't come up when holding down buttons I can't access any apps on phone I can only unlock and swipe left to right this happened out of no where?:( I also tried to force restart by holding down volume button up and down then side button till Apple logo shows but still nothing 

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: iPhone having malfunction

Posted by a Superuser, not a Sky employee. Find out more

I've escalated your problem to higher up. Look out for the blue chat bubble/invite & click on this to start chatting to support.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Britney4
Topic Author
This message was authored by Britney4 This message was authored by: Britney4

Re: iPhone having malfunction

Hi thank u for your help randomly I tried to ask Siri again after it not being responsive since yesterday to turn on assistive touch on a video I saw and from there clicked on Siri logo to ask power off, iPhone turned it on back now everything is back to normal!:) (wrote this also for anyone who has the same problem maybe try this too).

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: iPhone having malfunction

Posted by a Superuser, not a Sky employee. Find out more

Glad to hear the problem was resolved.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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