Discussion topic: iPhone favouring data over wifi
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 24 Sep 2024 03:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
iPhone favouring data over wifi
Anyone any idea why 2 of the iPhones in my household (14 and 15) continually connect to mobile data in preference to our sky wifi when in the house? It's like they keep dropping from wifi and connecting to data which is totally chewing up the data allowance of n these phones? My other two iPhones in the household (11 pro max and a 12) don't do this at all and always hold their wifi connection in the house. We have fibre max and 2x boosters so it's def not a wifi signal issue!! The WiFi has been reset, there are no faults in my area and wifi assist has been turned off on both of the phones with the issue?
Can anyone tell me what is happening and how to fix it?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 24 Sep 2024 04:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: iPhone favouring data over wifi
Hi @Willie+C have you looked at settings, mobile service , then scroll down to WiFi assist to see if that's toggled on. You could try turning it off if so. Also you could turn mobile data off in your phone settings and that will force it to use WiFi.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page