815

This discussion topic has been answered Discussion topic: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Reply
Reply
This message was authored by: saaby7861

iPhone 18 pro max delivery

I've ordered the 18 pro max on September 17th how long do you reckon it would take for delivery because as typing this it's saying 4 weeks if you were to order today

This message was authored by: dinorynikon

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Just had DPD email me and say its expected to be delivered 22nd september my 18 pro max glacier 256gb i preordered on the 14th

This message was authored by: Daniel0210

Re: iPhone 18 pro max delivery

Posted by a Superuser, not a Sky employee. Find out more

@saaby7861 
As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Just2703

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Exactly 

Has anyone changed there order to a different colour if it was going to be delivered early 

Im not sure if you can evan do this 

This message was authored by: Just2703

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

  • Does it tell you how  long delivery is 
  • Before you change
This message was authored by: Just2703

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Can you change your 18 pro max order that shoukd of arrived to a different phone thats in stock if so how

I see theres a swap button but thats vhange it in 12 months 

This message was authored by: Daniel0210

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Just2703 wrote:

Can you change your 18 pro max order that shoukd of arrived to a different phone thats in stock if so how


@Just2703 

You have to call Sky, cancel the original order and order the alternative which will likely involve further credit checks. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Jordan_123x

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

You can but you'd need to do a new order for it then call sky and have your current one cancelled, so if you were to do that, I'd order a new one first to see if you pass the credit checks again then if it goes through call and cancel your one you have now

This message was authored by: NikNak666

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

As everyone, I'm chomping at the bit to get my new phone, as my iPhone 11 is dying on it's feet.

 

I ordered my Burgundy iPhone 18 Pro Max on the 14th and the order has just said 'In progress - Coming soon' ever since.

This message was authored by: Jordan_123x

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

Join the queue lol, I ordered mine on the 12th, burgundy 18 pro max 256gb.. I'm still on a iPhone 12 Pro Max atm, spoken to about 10 advisors now, not one of them can give me a single straight answer, was told yesterday I'd get my tracking details last night or this morning, and as of yet, I still have nothing 🥲

This message was authored by: Cet64

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

I ordered mine on the 12th pro max 256gb burgundy, when I spoke on chat yesterday they wouldn't give me a date just told me they would escalate me which is them having a laugh my sky is still showing in progress coming soon 

This message was authored by: JaneM72

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

I spoke with chat 3 times yesterday and all 3 times was given conflicting information about my order. The final agent advised she didnt want to lie to me and that there is absolutely no stock and no delivery of stock from apple in the near future so no delivery date as of right now. She raised a formal complaint for me due to the conflicting information etc. 

 

I cant see us getting these phones anytime soon if last years iPhone 17 release forum is anything to go by - they waited 3 months!!

Ordered - iPhone 18 Pro Max 256GB Burgundy 13/09 (expected delivery date upon ordering 18/09)
This message was authored by: Cet64

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

It's not worth cancelling at the moment because everywhere is out of stock so will hold on a bit longer to see what happens the pro max in burgundy was showing as 2-3 weeks delay yesterday but this morning it had gone back to having an error message. I know Sky have been really bad in their customer services and they way they have lied to people but some of this has to be on Apple and not delivering what was actually needed to cover sales. 

This message was authored by: LunaWitch

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

I was looking online last night to see if I could find any ETA on delivery of the iPhone 18 Pro Max Burgandy 256gb which seems to be really popular choice with everyone. I found an online forum for EE customers who are also complaining about the same issues we are all experiencing. 
I don't understand why the businesses can't be transparent and honest with customers about the delays surely this would save their customer service staff a lot of hassle and give a better customer experience to us. 
It looks like we may just have to be patient I did find a report that said delivery times weren't as bad with the iPhone 18 as they were with the iPhone 17 so hopefully things will start moving in the next few days as I can see a number of people have been told 25th so here's hoping 🤞🏻 

This message was authored by: Laneyboy124

Re: Apple iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo on Sky Mobile

What's really winding me up is if I go to buy the exact phone I've ordered right now on their website (iPhone 18 pro black 256gb), it says "order before 9pm for next day delivery"!! It's ridiculous 

Reply
Answered - Go to Answer