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Discussion topic: iPhone 16e returned

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This message was authored by: Beckett06

iPhone 16e returned

I have returned the iPhone 16e but are being charged for it on my next bill

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This message was authored by: caesarome

Re: iPhone 16e returned

Posted by a Superuser, not a Sky employee. Find out more

@Beckett06 

This does and can happen for one or two reasons:

 

Sky bills are generated 14 days before the billing date so once this has happened no changes are made on it like if an item has been returned or a package has been cancelled.

 

The company that handles return for Sky takes a few weeks to recliner and inspect the phone after which billing should be stopped.

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