Discussion topic: iPhone 16 sim issue
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Message posted on 29 Nov 2024 09:21 PM
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iPhone 16 sim issue
Hi, I was under the impression Sky mobiles were unlocked.???
I've just purchased an Iphone16 but my Three sim will not work in it, I didn’t have this issue with my 15pro from Sky?
All I get is four little dots in the signal bar.
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All Replies
Message posted on 29 Nov 2024 10:06 PM
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Re: iPhone 16 sim issue
All phones from Sky should be unlocked so give this a try if you have activated the sim:
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. You will need to set up your Wifi connection again.
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Message posted on 29 Nov 2024 10:11 PM
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Re: iPhone 16 sim issue
You mean I need to activate my Three sim in my sky phone.???? It's a sim I've had for ages working fine in my old phone.
network reset didn't work.
Message posted on 29 Nov 2024 10:13 PM
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Re: iPhone 16 sim issue
I presume you'd have to apply APN settings for the Three SIM.
Message posted on 29 Nov 2024 10:17 PM
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Re: iPhone 16 sim issue
@Jimybob wrote:
You mean I need to activate my Three sim in my sky phone.???? It's a sim I've had for ages working fine in my old phone.
Sorry, I misread your post so no you don't need to activate your EE sim.
The EE APN settings can be found here
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Message posted on 29 Nov 2024 11:19 PM
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Re: iPhone 16 sim issue
To. Clarify, in order to get my phone to recognise my Three sim I need to change APN settings.??
Message posted on 30 Nov 2024 09:37 AM
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Re: iPhone 16 sim issue
Correct as you need the APN settings installed so it is worth a try. If that doesn't work then as the sim is for EE you would need to ask them about this.
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Message posted on 30 Nov 2024 09:52 AM
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Re: iPhone 16 sim issue
Well in conclusion you Cannot use a three sim in an iPhone 16.
Message posted on 30 Nov 2024 09:55 AM
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Re: iPhone 16 sim issue
You can use any sim in an iphone 16 so are you still having the same issues, what have EE said when you contacted them about this ?
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Message posted on 30 Nov 2024 11:51 AM
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Re: iPhone 16 sim issue
Three have told me my sim is too old, despite being the correct fitting size. 🤷♂️🤷♂️
Message posted on 30 Nov 2024 11:56 AM
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Re: iPhone 16 sim issue
@Jimybob wrote:Three have told me my sim is too old, despite being the correct fitting size. 🤷♂️🤷♂️
Strange - are they sending you a 'new' one?
Message posted on 30 Nov 2024 11:57 AM
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Re: iPhone 16 sim issue
@Jimybob wrote:
Three have told me my sim is too old, despite being the correct fitting size. 🤷♂️🤷♂️
Sounds a load of nonsense to me so ask them to send you a replacement "new" one.
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Message posted on 30 Nov 2024 12:50 PM
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Re: iPhone 16 sim issue
It is odd, phone works fine with the sky sim.
Message posted on 30 Nov 2024 05:19 PM - last edited: 02 Dec 2024 11:21 AM by Daniel-F
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Re: iPhone 16 sim issue
Infuriating, Been to the Three shop, they have no idea why it does t work, seen the guy in the Sky stand in the shopping centre and they have no idea either.
(Removed)
Moderator note: Removed inappropriate language
Message posted on 30 Nov 2024 05:37 PM
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Re: iPhone 16 sim issue
Found this,
GENERAL / ABOUT scroll down to 'Physical sim'
NEWORK NOT AVAILABLE click that PHONE NOT ALLOWED.
WHY?????
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