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Discussion topic: i got a new sim from sky about 9 months ago and have just gotten round to try to activate it

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Avatar for AnnieB11
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This message was authored by: AnnieB11

Message posted on ‎26 Mar 2025 03:04 PM

i got a new sim from sky about 9 months ago and have just gotten round to try to activate it

I cannot seem to activate my sim online - I am not sure if I have had it too long as ive been paying the bill for this and my old bill with Three for about 9 months and really need to get this working so i am just paying sky 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎26 Mar 2025 03:06 PM - last edited: ‎26 Mar 2025 03:11 PM

Re: i got a new sim from sky about 9 months ago and have just gotten round to try to activate it

Posted by a Superuser, not a Sky employee. Find out more

@AnnieB11 

It needed to be activated before now (31 days)!


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: PandJ2020

Message posted on ‎26 Mar 2025 03:12 PM

Re: i got a new sim from sky about 9 months ago and have just gotten round to try to activate it

Posted by a Superuser, not a Sky employee. Find out more

You'll need to order a new dataplan (as noted this one will have expired).

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎26 Mar 2025 04:21 PM

Re: i got a new sim from sky about 9 months ago and have just gotten round to try to activate it

Posted by a Superuser, not a Sky employee. Find out more

@AnnieB11 

As noted above that sim has been cancelled so you can order a new one by selecting a data plan for it from here:

 

https://www.sky.com/shop/mobile/plans

 

When it arrives you have 30 days to activate it.

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