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Discussion topic: Can’t find my phone on the app

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This message was authored by: Johnathan4

Can’t find my phone on the app

My phone has never appeared on my sky app and was wondering how this could be resolved, also my old phone contract is still coming up as active despite the fact it's been finished for well over a year.

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This message was authored by: 63johnw

Re: Can’t find my phone on the app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Johnathan4  this normally happens when the phone has for some reason been allocated to a different account/login, you will need to call sky for help with this, call on 150. 

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