external mobile contract

[Phillip9377]

Old sim card acctivated for short time on mobile account, when discussing with sky they refered to it as [EXTERNAL] mobile contract, can someone possibly explain what [EXTERNAL] means. Many thanks

[caesarome]

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@Phillip9377 wrote:

Old sim card acctivated for short time on mobile account

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What do you mean by it was activated for a short time as Sky sim comes with a 12 month contract so can't usually be cancelled before that year is up.

[PandJ2020]

Is this via email?  (Usually such a tag alerts the sender that the mail has come from outside the company - a security measure to reduce data leakage)

[Phillip9377]

It says it was activated on a certain day then cancelled about 6 weeks later.