esim on Pixel and Samsung s22

[BedrockFred2]

So Sky don't support esims on two of the most popular phones, well more really the full range of Google Pixel phones and the Samsung s22 and s22 plus and ultra

This is barmy and no doubt cost Sky a lot of subscribers

Sky need to activate these devices PDQ or at least tell us if/when it's coming, I and our family will be moving on if it's not announced within the month if it's supporting those devices or not.

They also need to provide/ train their staff to know what phones have not got emsim support, I got a new Pixel and was told by Sky I could use an esim tried to activate and was left with no phone signal as they deactivated my physical SIM!!!

Come on Sky maje a firm announcement please

[63johnw]

Hi @BedrockFred2  they do share a list of compatible devices, it's really hard to find. 

https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices

[BedrockFred2]

Yes I found that but only after the rep said my Pixel would be fine with an esim

Shocking of Sky not giving two of the most popular phones esim access :((

[Daniel0210]

@BedrockFred2 

Sky won't comment on here as to why certain phones are not included in the list of compatible devices.