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Discussion topic: esim not working

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This message was authored by: mundia1

esim not working

No signal on my activated eSIM, tried to speak to someone today, they said they had different information on my account..so they couldnt help .i am left with no option but to cancel ? so how do i cancel my mobile package

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This message was authored by: 63johnw

Re: esim not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @mundia1  to cancel you need to call sky on 150, if you are outside the cooling off period but still within the 12 month minimum term then there would be early termination charges 

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