Discussion topic: Renewal of contract when upgrading
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Message posted on 08 Sep 2024 10:19 AM
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							Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
My contract has run out today, do I just upgrade and then that gets added to my monthly payment and can I use my old sim or do I need a new one?
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Message posted on 08 Sep 2024 10:23 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
If you have now paid of the device in full then it now belongs to you so you can not upgrade it but you can order a new device if you want which will involve credit checks. You can use the sim you have already got so only order the device and should you be sent a sum with it then do not activate it.
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Message posted on 08 Sep 2024 10:25 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
Do I have to make a one off payment before it's taken monthly?
Message posted on 08 Sep 2024 10:26 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
@Cookc wrote:My contract has run out today
Contract for what? Device, Sim or both?
Message posted on 08 Sep 2024 10:28 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
@Cookc wrote:
Do I have to make a one off payment before it's taken monthly?
Do you mean against a new device, if so when you place the order you will be informed if you have to make a one of payment or not.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Sep 2024 10:29 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
Device agreement has ended
Message posted on 08 Sep 2024 10:46 AM
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							Re: Renewal of contract when upgrading
						
					
					
				
			
		
	
			
	
	
	
	
	
@Cookc wrote:Device agreement has ended
If your device agreement has actually ended then you cannot swap. You can buy a new device if you wish.
Once the final payment is made you own it.
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