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Discussion topic: eSim

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Avatar for Elizabeth106
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This message was authored by: Elizabeth106

Message posted on ‎24 Mar 2026 09:01 PM

eSim

I've just taken a new contract out with Sky, I got a Samsung and my son got an iphone. His eSim was ready almost right away, mines is still not ready. The phones were delivered today and I can't set it up. Any help appreciated 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎24 Mar 2026 09:17 PM

Re: eSim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Elizabeth106  first try here. 

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

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