This might be sounds, but I accidentally deleted my eSIM before setting up my new phone, and now I can't receive authentication texts when trying to order a replacement eSIM.
I deleted my old eSIM before setting the new one, and now I've lost access to my phone number l, which is used for 2FA.
All we can suggest is for you to contact Sly to see what they say so if you can't call there are some social media links at the bottom of this page you can use.
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