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Discussion topic: eSIM not working after activation

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This message was authored by Laurajane1984 This message was authored by: Laurajane1984

eSIM not working after activation

Hi I have activated my new sky mobile eSIM and it says it's all activated and ready to go but it's not showing any available data ect , i activated the eSIM on the 6th jan , the only way to use the sim is to roll over from another sim I have with sky, I'm not sure what I've done or not done but everything seems to say it's ready to use but its definitely not working 

thank you