eSIM no service

[P8ge]

Hi. I have activated eSIM from physical sim today on sky mobile, got qr code says everything is good and installed, on mobile plan it says active an data roaming is on. But still no service! I have tried turning off and resetting setttings, been 9hours since conversion. 

[Jason-]

Hello @P8ge, thanks for taking the time to join our Community and make your first post! We're sorry you're having problems with your Sky Mobile service after activating your new SIM. I'll send you an invite to a private chat shortly and we can help you get things sorted 👍🏻

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-