2

This discussion topic has been answered Discussion topic: eSIM has just dropped out

Reply
Answered - Go to Answer
Avatar for gandalf2947
Level 1 icon
What's this?
This message was authored by: gandalf2947

Message posted on ‎19 Sep 2026 09:13 PM

eSIM has just dropped out

eSIM has dropped out. Troubleshooted everything - WiFi off, airplane mode, etc, followed the lot - but no luck. 

please help!!!

Report post
Post 1 of 3
78 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for gandalf2947
Level 1 icon
What's this?
Topic Author
This message was authored by: gandalf2947 Answer

Message posted on ‎19 Sep 2026 10:16 PM

Re: eSIM has just dropped out

No help at all. The eSIM is installed, it's just all network connection has gone, no calls, no data, no ability to text. Just SOS.

View this Answer within the discussion

Report post
Post 3 of 3
56 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎19 Sep 2026 10:15 PM

Re: eSIM has just dropped out

Posted by a Superuser, not a Sky employee. Find out more

@gandalf2947 

All we can do is to point this out to you:

 

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
58 Views
0 Likes
Reply
Avatar for gandalf2947
Level 1 icon
What's this?
Topic Author
This message was authored by: gandalf2947 Answer

Message posted on ‎19 Sep 2026 10:16 PM

Re: eSIM has just dropped out

No help at all. The eSIM is installed, it's just all network connection has gone, no calls, no data, no ability to text. Just SOS.

Report post
Post 3 of 3
57 Views
0 Likes
Reply

Did this answer not help you?
Reply
Answered - Go to Answer