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Discussion topic: eSIM error

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McNoppy
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This message was authored by McNoppy This message was authored by: McNoppy

eSIM error

‎03 Dec 2024 09:16 PM

I've been trying to active my esim now and can't get the code to start the process. This failed when I needed to use my old sim and once I click install everything went offline 😏 The guides just tell me to do what I've already done. Any advice?

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: eSIM error

‎03 Dec 2024 10:01 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @McNoppy  to get you some help (will be tomorrow) I have escalated your post to sky so look out for a coloured speech bubble inviting you to a private chat. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Greenfingers001
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Re: eSIM error

‎04 Dec 2024 08:55 AM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @McNoppy  an invite to chat.

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