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Discussion topic: eSIM activate got error

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Avatar for Monica301
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This message was authored by: Monica301

Message posted on ‎19 Nov 2025 12:28 PM

eSIM activate got error

I've been trying to activate my eSim on my new phone, keeping the previously number, I am getting error. I am trying to call for assistance but it is impossible, they never answer the phone. I need some help please. 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎19 Nov 2025 12:29 PM

Re: eSIM activate got error

Posted by a Superuser, not a Sky employee. Find out more

Which non-Sky network is your number with and did you obtain a PAC from them?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Monica301
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This message was authored by: Monica301

Message posted on ‎19 Nov 2025 12:34 PM

Re: eSIM activate got error

My plan was 3 prepay

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This message was authored by: PandJ2020

Message posted on ‎19 Nov 2025 01:06 PM

Re: eSIM activate got error

Posted by a Superuser, not a Sky employee. Find out more

And you have a PAC?

I am just another Sky customer and my views are my own even if you don't like the answers
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