Can anyone please advise what to do . My son has tried numerous times through the app to no avail to convert his SIM to an eSIM as he now has an iPhone 16. Have called SKY 4 times and constantly get passed around. They are clueless. We go thru the process with the code and QR code and it doesn't work. Would it be best to order a new physical SIM and try again? HELP
If he already has a physical sim from Sky then he can use that in his iphone 16.
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Posted by a Superuser, not a Sky employee. Find out more
What part of the process is he getting stuck on ?
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