19 Jul 2024 02:55 PM
my wife and I received a new samsung phone each, were supposed to send old phones back to sky, how do we delete everything thats on them before returning
19 Jul 2024 03:14 PM
Posted by a Superuser, not a Sky employee. Find out more@Charlie100 The easiest way is to perform a factory reset as that deletes all data, settings and apps.
To continue with the reset and delete all information stored on your phone or tablet, tap Delete all.
From there, you will be required to enter your Samsung account's password if you have added a Samsung account.
Your device will reset; when it turns back on, it will start from the initial setup screen.
19 Jul 2024 03:35 PM
Thanks Dave NOS, I've got so far but can't remember my password after deleting. (very much a silver surfer).
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