Discussion topic: credit check

This message was authored by: mazenh · ‎06 Sep 2024

i did a credit check to buy a second phone from sky and it was successful however my phone locked and i have background app refresh off so i had to refill my details and re-do the credit check and when i done the second time it failed how and why

This message was authored by: PandJ2020 · ‎06 Sep 2024

Probably because the second check found the previous check. (And has failed because of it)

I am just another Sky customer and my views are my own

This message was authored by: mazenh · ‎06 Sep 2024

is there a way to do it now and not fail it

This message was authored by: caesarome · ‎06 Sep 2024

Nope as this is an automatic process that is run when an order is placed.

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This message was authored by: mazenh · ‎06 Sep 2024

would calling them potentially help fix it

This message was authored by: caesarome · ‎06 Sep 2024

You could try to see if they can retrieve your first attempt at placing the order after you had past the credit check.

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Discussion topic: credit check

credit check

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