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Discussion topic: changed from 3 to sky and have ported my old number which has been noted on my account. I can make c

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This message was authored by: Watchmaster

Message posted on ‎03 Jun 2025 11:13 AM

changed from 3 to sky and have ported my old number which has been noted on my account. I can make c

Just switched to Sky mobile. I have transferred my old number and this now shows in my account. However, I can make calls but I can't receive any.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎03 Jun 2025 01:09 PM

Re: changed from 3 to sky and have ported my old number which has been noted on my account. I can ma

Posted by a Superuser, not a Sky employee. Find out more

Check the settings on your phone to make sure this ported number is the one that is showing so if it is wrong it will need changing.

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This message was authored by: twilight+princess

Message posted on ‎04 Jun 2025 12:03 PM

Re: changed from 3 to sky and have ported my old number which has been noted on my account. I can ma

Posted by a Superuser, not a Sky employee. Find out more

You may have to reset the network settings.
Is the correct number showing under the phone's settings?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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