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This discussion topic has been answered Discussion topic: cannot use data abroad

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Avatar for Maddie26
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This message was authored by: Maddie26

Message posted on ‎14 Jul 2026 08:02 PM

cannot use data abroad

my data will not work abroad 

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎15 Jul 2026 04:00 AM

Re: cannot use data abroad

Posted by a Superuser, not a Sky employee. Find out more

@Lesd2 

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Jul 2026 08:06 PM

Re: cannot use data abroad

Posted by a Superuser, not a Sky employee. Find out more

@Maddie26 

What country ?

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Message posted on ‎14 Jul 2026 08:07 PM

Re: cannot use data abroad

Posted by a Superuser, not a Sky employee. Find out more
@Maddie26 wrote:

my data will not work abroad 

@Maddie26 Whereabouts are you? Do you get any text messages about roaming from Sky when you try to use data? 

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Message posted on ‎15 Jul 2026 01:40 AM

Re: cannot use data abroad

Me too, just arrived in America. I got welcome text and still can't access data and my son didn't get a welcome text and can't access either 😳

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎15 Jul 2026 04:00 AM

Re: cannot use data abroad

Posted by a Superuser, not a Sky employee. Find out more

@Lesd2 

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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