Discussion topic: cannot access anything within sky account

This message was authored by: keithmclaren · ‎03 Nov 2024

i can log in but when i try and click on anything i am getting this......

"Manage Account Info" leads to an empty page.

"My Sky > My Orders" leads to an error page.

"My Sky > My Bills" says "This page is restricted"

"My Sky > Your Products", "we cant process your online request right now".

This message was authored by: caesarome · ‎03 Nov 2024

@keithmclaren

Have you linked your mobile account to your Sky ID as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: keithmclaren · ‎04 Nov 2024

yes it is already linked

This message was authored by: caesarome · ‎04 Nov 2024

@keithmclaren

Would you like Skys messaging team

to contact you via here about this ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: cannot access anything within sky account

cannot access anything within sky account

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