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[1954eamonn]

Can any one help just got sky moblie but sim has no contacts on it how would I load them on aslo when put on data and go to home screen on phone no data connected and no contact. I just put sim in phone and keep old number and that was that useing samsung galaxy a53 any help would be great

[caesarome]

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@1954eamonn wrote:

 I just put sim in phone and keep old number and that was that useing samsung galaxy a53 any help would be great

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Is this a new Sky sim you have got and if so have you activated it or have you moved the sim you already had from your old phone to this new mobile ?

[1954eamonn]

this is a new sim and new account was with 3

[63johnw]

Hi @1954eamonn  most people keep their contacts on a Google account or similar so when you log into Google on your new phone the contacts are there. Storing contacts  on a sim doesn't really happen these days. If you aren't using the old sim and the contacts were on that sim then they are still on it. Transferring your number doesn't transfer your contacts.