Your services are currently being restricted

[Beni82]

Currently go onto my sky and I'm due an upgrade so go to look at latest phone deals but then get "Your services are currently being restricted". I click on reinstate services but nothing happens and just takes me to my account summary. All my payments are up to date and nothing outstanding. Any help much appreciated 

[caesarome]

@Beni82 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Beni82.