30 Dec 2022 10:08 AM
You have taken janurary statement my account is in minus I have already paid the bill on the 28th I would like it removed as you have over charged my bank
30 Dec 2022 10:13 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you made a manual payment?
30 Dec 2022 10:21 AM
Posted by a Superuser, not a Sky employee. Find out moreSounds like you've made a manual payment with an automated one pending (it was requested prior to bank holidays and couldn't be stopped).
You can leave it as a credit against your next bill or call Sky. It will take 3-5 working days to process a refund.
No problem. Browse or search to find help, or start a new discussion on Community.
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