Discussion topic: You’ve taken money

This message was authored by: Kelseyhx · ‎30 Dec 2022

You have taken janurary statement my account is in minus I have already paid the bill on the 28th I would like it removed as you have over charged my bank

This message was authored by: Daniel0210 · ‎30 Dec 2022

@Kelseyhx

Have you made a manual payment?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: PandJ2020 · ‎30 Dec 2022

Sounds like you've made a manual payment with an automated one pending (it was requested prior to bank holidays and couldn't be stopped).

You can leave it as a credit against your next bill or call Sky. It will take 3-5 working days to process a refund.

I am just another Sky customer and my views are my own

Discussion topic: You’ve taken money

You’ve taken money

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Re: You’ve taken money

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