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Discussion topic: Wrong order

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This message was authored by: Mackenzie7

Wrong order

I ordered a new phone in the wrong colour please help

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This message was authored by: caesarome

Re: Wrong order

Posted by a Superuser, not a Sky employee. Find out more

@Mackenzie7 

You will need to call Sky in the morning to both ask them to cancel the order and then either they or you can order the phone again in the different colour but doing so will see you being credit checked again.

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This message was authored by: Mackenzie7

Re: Wrong order

I ordered this earlier on so it is coming for next day delivery(tomorrow). Is it too late to call up now, and I'd have to return the phone?

This message was authored by: 63johnw

Re: Wrong order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mackenzie7  it may be but you would need to phone up and ask. 

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