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Discussion topic: Wrong address!!!

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This message was authored by: CraigB11

Wrong address!!!

I was going to add a mobile phone to my account and got everything filled in and was just about to order and noticed it was going to my old address!!!! I quickly cancelled, but now can't see anywhere to change my address. How do I do this so I can order a phone? 

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This message was authored by: caesarome

Re: Wrong address!!!

Posted by a Superuser, not a Sky employee. Find out more

@CraigB11 

The only way the address can be updated is by calling Sky, so if you have another phone with a Sky sim in it then the number to use is just 150.

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This message was authored by: CraigB11

Re: Wrong address!!!

  • What's the contact number if I don't have a sky sim? 
This message was authored by: caesarome

Re: Wrong address!!!

Posted by a Superuser, not a Sky employee. Find out more

@CraigB11 

Use this link:

https://www.sky.com/help/articles/change-address-sky-mobile-account

 

Select > No, I still need help > No, I want to get in touch > tick both boxes > Get in touch > Call Us, and the number should finally be shown.

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