Wifi calling not working

[Scooby_90]

My wifi calling  intermitently works. Its working fine then I look and it says emergency calls only. I turn the phone to flight mode, turn it off and on, I've reset network sometimes it starts working again if I'm lucky. This is affecting all the phones at home with the sky router

Been on the phone for hours to sky and been told there is an issue today and they are working on it. Hopefully fixed in the next 48 hours

This has been a problem for me for a couple of months. The phone is a sky phone and sim

help .....Any one have any advice

[Jason-]

Hello @Scooby_90,

Thanks for taking the time to join our Community and make your first post, though we are sorry that this is to report issues you're having with WiFi calling. 

We are aware of issues with VoWiFi calling on Sky Mobile UK and VoLTE calling in the Republic of Ireland. Our teams are currently investigating but as this is only occurring on a small number of calls, then we would suggest attempting the call again as it should connect only multiple attempts. 

Apologies for any inconvenience caused by this and please let us know how you're getting on or have any other questions. 

Thanks, Jason

[Scooby_90]

Hi Jason thanks for your reply

This has been going on and off for a couple of months now, not good enough when I have no mobile signal and need to rely on WiFi calling 

Only works if i turn phone on and off which I have to do several times a day and hope it works 

Hopefully this is sorted asap as I pay enough

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@Jason- wrote:

Hello @Scooby_90,

Thanks for taking the time to join our Community and make your first post, though we are sorry that this is to report issues you're having with WiFi calling. 

We are aware of issues with VoWiFi calling on Sky Mobile UK and VoLTE calling in the Republic of Ireland. Our teams are currently investigating but as this is only occurring on a small number of calls, then we would suggest attempting the call again as it should connect only multiple attempts. 

Apologies for any inconvenience caused by this and please let us know how you're getting on or have any other questions. 

Thanks, Jason

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