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Discussion topic: WiFi connection

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Avatar for Marie051
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This message was authored by: Marie051

Message posted on ‎17 Apr 2026 09:25 AM

WiFi connection

When I leave my house I lose connection to my internet from my phone 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎17 Apr 2026 09:37 AM - last edited: ‎17 Apr 2026 09:37 AM

Re: WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

Does the phone have an active SIM in it?

 

(Bear in mind your WiFi will only reach tens of metres from your house)

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎17 Apr 2026 10:02 AM

Re: WiFi connection

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@Marie051 

Wjen you leave your home do you then turn mobile data on ?

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