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Discussion topic: Why no data access

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This message was authored by: Tracey205

Why no data access

moved to sky and mobile confirmed as transferred etc today but now don't have any access to data and no idea how to change this as can see it is connected data to temp number which has now expired ?? Help please 

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This message was authored by: caesarome

Re: Why no data access

Posted by a Superuser, not a Sky employee. Find out more

@Tracey205 

The number that came with the sim doesn't expire so if you go into settings are you see this number instead of the one that should have transferred to it and if so what phone do you have ?

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This message was authored by: Tracey205

Re: Why no data access

Morning thanks for helping - I had my number transferred which has now happened for calls / texts but just not the data - I ordered an eSIM. My phone is just an iPhone XS 

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