Discussion topic: Why have I been charged £20 whilst abroad last 3 days AND the £2 per 24hrs

This message was authored by: alib1976 · ‎04 Jul 2022

I arrived in Portugal 1st july

activatd 24hr roaming

put a spend cap on £20

4th July and I have reached my spend cap ???😳
I thought the £2 per 24hrs avoided additional charges

could some one advise so I don't get further charges on my account 😩

This message was authored by: 63johnw · ‎04 Jul 2022

Hi @alib1976 the £2 gives 24 hours use of your home allowance and piggybank. If you have made calls that aren't covered you would be charged extra, have you ran out of data and topped up ? What does your account show the charges are for ?

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Ollos123 · ‎04 Jul 2022

@alib1976 Have you made local calls? Calls to local numbers in Portugal when roaming there will cost you £0.55pm

Discussion topic: Why have I been charged £20 whilst abroad last 3 days AND the £2 per 24hrs

Why have I been charged £20 whilst abroad last 3 days AND the £2 per 24hrs

All Replies

Re: Why have I been charged £20 whilst abroad last 3 days AND the £2 per 24hrs

Re: Why have I been charged £20 whilst abroad last 3 days AND the £2 per 24hrs

Was this discussion not helpful?

Search Sky Community

Start a new discussion