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Discussion topic: Why did you cancel my order

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This message was authored by: Jim1241

Why did you cancel my order

Why did you cancel my mobile phone order

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This message was authored by: SKY1992bf

Re: Why did you cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Jim1241  As fellow customers on here not sky support we can't say why with a 100% certainty but it's possible you have failed Skys credit checks 

 

they will be able to confirm this if you call them but can't give you the exact reason as they aren't allowed to, you would need to check your credit file yourself by signing up to a credit agency and check for obvious errors like spelling mistakes 


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