Discussion topic: Why am I paying more?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Oct 2024 03:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Why am I paying more?
I have a contact for 3 mobile. One new iPhone 16 still with same number from the old mobile but we are charged for 4 not 3?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Oct 2024 03:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Why am I paying more?
So presumably you've returned a device as part of a swap. You'll continue to pay for that until it has been received/ processed / checked for damage and its value determined.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 26 Oct 2024 03:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Why am I paying more?
Hi @codzmartin as we are fellow customers who can't see your bills we can only guess. Was one of your devices paid off ? What terms were your 3 phones on ? Swap 12 or swap 24 ? Did you agree to a swap ? Did you upgrade without swapping ? What do your future bills show ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page