Discussion topic: Why am I not eligible to upgrade?

This message was authored by: KSMX · ‎21 Nov 2024

I've tried to look at upgrading my device through My Swap, but it says "sorry you are not eligible for an upgrade".

I am still paying for this phone and I'm about two years in. Why is this? I'd have to take out a whole new contract and still pay my current one, which seems ridiculous.

Thanks

This message was authored by: 63johnw · ‎21 Nov 2024

Hi @KSMX there could be an error on your account so give sky a call on 150 so they can look into this for you and help place your swap order.

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Discussion topic: Why am I not eligible to upgrade?

Why am I not eligible to upgrade?

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Re: Why am I not eligible to upgrade?

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