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Discussion topic: Where’s my sim?

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This message was authored by: Binface

Where’s my sim?

New account started over a week ago and no sim has arrived in the post. There seems no way of alerting Sky to this. Chatbot doesn't understand. Went thorough complaints but no answer

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This message was authored by: 63johnw

Re: Where’s my sim?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Binface  if your address is correct in your account you could try ordering another one, only activate one if they both arrive and you won't be charged for the second one. 

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I AM NOT A SKY EMPLOYEE

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This message was authored by: Binface

Re: Where’s my sim?

Thx. Ordering another looked quite complicated tho

This message was authored by: 63johnw

Re: Where’s my sim?

Posted by a Superuser, not a Sky employee. Find out more

Just login to your account @Binface and pick one here. 

https://www.sky.com/shop/mobile/plans/

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: PandJ2020

Re: Where’s my sim?

Posted by a Superuser, not a Sky employee. Find out more

SIMs are sent using Royal Mail.  It may have been lost or just 'late'...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Where’s my sim?

Posted by a Superuser, not a Sky employee. Find out more

@Binface 

Does your phone support an esim as you could order this instead ?

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