Discussion topic: Where is my order
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Message posted on 10 Oct 2025 12:53 PM
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Where is my order
I ordered an apple Mac book 3 weeks ago but still haven't received it... how long do these orders take to arrive please?
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All Replies
Message posted on 10 Oct 2025 12:56 PM
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Re: Where is my order
@Violetsky07
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
Deliveries of the new iPhone models will impact DPD deliveries too.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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