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Discussion topic: Where is my delivery

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Avatar for Byron7
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This message was authored by: Byron7

Message posted on ‎27 Nov 2025 06:12 PM

Where is my delivery

I would like to know when my devices are going to arrive 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎27 Nov 2025 06:14 PM

Re: Where is my delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Byron7  check the order status in your account for any updates. This isn't sky CS here and no one has access to your order information. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Nov 2025 06:31 PM

Re: Where is my delivery

Posted by a Superuser, not a Sky employee. Find out more

@Byron7 
As we’re customers here we have no insight into stock levels or any delivery timescales.

If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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