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Discussion topic: When will my new monthly mix begin?

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Chloe1231
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This message was authored by Chloe1231 This message was authored by: Chloe1231

When will my new monthly mix begin?

‎04 Feb 2024 07:10 PM

I changed my sky monthly mix a month ago but it hasn’t changed on my monthly payments or allowences. How long will it take? It's not showing on my future bills either 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: When will my new monthly mix begin?

‎04 Feb 2024 07:13 PM - last edited: ‎04 Feb 2024 07:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@Chloe1231 

If you change your data mix and increase it it shoukd be almost instant. If you decrease the data amount it'll kick in at the start of your next billing period. 
https://www.sky.com/help/articles/change-your-mix 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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