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Discussion topic: Just got a text from Sky Mobile about spend cap

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This message was authored by KAH3 This message was authored by: KAH3

Just got a text from Sky Mobile about spend cap

Just received a text saying used 80% of spend cap but we haven't been abroad, we've got LOADS of data left and WiFi is in use when at home. How do I know what this has been used on or where its going?

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KAH3
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This message was authored by KAH3 This message was authored by: KAH3 Answer

Re: Just got a text from Sky Mobile about spend cap

Sorted! Thank you 😊 

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This message was authored by caesarome This message was authored by: caesarome

Re: Just got a text from Sky Mobile about spend cap

Posted by a Superuser, not a Sky employee. Find out more

A spend cap isn't just for data, so have you been making calls to numbers that are not included in your package ?

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KAH3
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This message was authored by KAH3 This message was authored by: KAH3

Re: Just got a text from Sky Mobile about spend cap

Hey. No we haven't made any calls on the plan this month at all, only had incoming calls from family mobile numbers registered on the mobile. 

KAH3
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This message was authored by KAH3 This message was authored by: KAH3 Answer

Re: Just got a text from Sky Mobile about spend cap

Sorted! Thank you 😊 

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